Yes. Our jewelry is designed for showers, swims and salty days. After chlorine or salt water, rinse your piece with fresh water and dry it gently to keep it looking its best.

Our pieces are designed to resist tarnishing and everyday fading. The color is also backed by our Lifetime Color Warranty, so if something does not look right, contact our care team.

Our pieces are crafted from high-grade stainless steel and finished with durable PVD color coating. You can find the exact materials for each style on its product page.

Rinse after salt water or chlorine, pat dry, and store pieces separately when they are not being worn. Avoid harsh cleaning chemicals and use a soft cloth whenever your jewelry needs a quick refresh.

Please allow 3–5 business days for production before dispatch. Once your order ships, you will receive a tracking link by email.

Current estimated transit times after dispatch are:

• United States, United Kingdom, Europe, Canada, Australia and New Zealand: 5–10 business days
• Middle East: 10–20 business days
• Central Asia: 10–15 business days
• South America: 15–25 business days

These are estimates, and customs, local carriers or remote-area delivery can occasionally add time.

Free worldwide shipping is currently available during our sale. The available method and delivery estimate will be shown at checkout.

Contact Care@SunofBali.com immediately. We will try to update or cancel the order before processing begins, but cannot guarantee changes once fulfillment has started. If it has already shipped, follow our return process. Any mandatory cancellation rights remain unaffected.

First check the delivery address, nearby safe places, neighbors or building management, then contact the local courier. If it is still missing, email us with your order number and tracking details.

Contact us within 30 days of delivery to request an eligible return or exchange. Do not send anything back before receiving approval and return instructions from our team.

The piece must be unused, unworn, unaltered and returned with its original packaging, tags and proof of purchase. Regular sale-priced items remain eligible unless they were clearly marked final sale before purchase. Personalized pieces, gift cards and certain hygiene-protected items may be excluded where permitted by law. Review our Return & Refund Policy before requesting a return.

Email clear photos and your order number to Care@SunofBali.com. Approved damaged or defective items qualify for a free exchange, and our team will send the correct instructions.

After an approved return is received and inspected, the refund is issued to the original payment method within up to 4 business days. Your bank may need additional processing time.

We stand behind the color of our jewelry. If your piece develops a color issue, our team will review it under the Lifetime Color Warranty and confirm the appropriate next step.

Email Care@SunofBali.com with your order number, a short description and clear photos of the piece. That gives our team what it needs to review the claim quickly.

Add three eligible pieces to your bag. Code GIFT is applied automatically for checkout, and the lowest-priced eligible piece becomes free.

The lowest-priced eligible item in the group of three is the free piece. Your bag and checkout will show the promotional adjustment before payment.

Discounts cannot usually be combined unless a promotion specifically says otherwise. Checkout will show the offer applied to your order before you pay.

Open the Size Guide beside the size selector on the product page. Measure at the end of the day, compare the result with the chart and check that the chosen fit can pass comfortably over your knuckle.

Choose the larger size for a more comfortable fit. If you are unsure before ordering, email our team and we will help you compare your measurement with the product’s size guide.